This Privacy Policy explains how ree999 collects, uses, stores, and protects the personal information of Players who register and interact with our online casino and sports betting platform. We are committed to handling your data with transparency and care.
Your Privacy Matters: ree999 is committed to protecting the personal data of every Player on our platform. This Privacy Policy is part of the binding agreement between you and ree999, alongside our Terms & Conditions. By registering an account or using the ree999 platform, you acknowledge that you have read and understood this policy.
1.1 This Privacy Policy ("Policy") describes how ree999 ("we", "us", "our", or "the Platform") collects, processes, stores, and protects personal information belonging to individuals ("you", "Player", "User") who access or use the ree999 online casino and sports betting platform at ree999.net.
1.2 ree999 operates as an entertainment platform serving players based in Bangladesh. All platform activity, account balances, and financial transactions are conducted in Bangladeshi Taka (BDT). Our primary communication and support language is English.
1.3 This Policy applies to all personal data collected through the ree999 website, mobile-optimised web interface, and any associated digital channels operated under the ree999 brand. It covers data collected during registration, account use, payment processing, customer support interactions, and general platform browsing.
1.4 We encourage you to read this Policy carefully and in full before creating an account. If you have questions about any aspect of this Policy, please contact us at [email protected] before registering.
2.1 For the purposes of this Privacy Policy, ree999 acts as the data controller in respect of all personal data collected from Players through the ree999 platform. As the data controller, ree999 is responsible for determining the purposes and means of processing your personal information.
2.2 All data-related enquiries, access requests, correction requests, and deletion requests should be directed to the ree999 data contact point:
ree999 collects the following categories of personal data from Players:
When you create a ree999 account, we collect the information you provide during the registration process. This includes:
Prior to processing your first withdrawal, ree999 requires completion of Know Your Customer (KYC) verification. KYC data may include:
We collect records of all financial activity conducted through your ree999 account, including:
We record all gameplay activity on the platform, including bet amounts, game sessions, wager history, sports betting selections, bonus usage, and win/loss records. This data is used to deliver the Services, resolve disputes, and detect irregular betting patterns.
We automatically collect certain technical data when you access the ree999 platform:
When you contact ree999 support or respond to any platform communication, we retain a record of that correspondence, including the content of messages, the date and time of contact, and any attachments or documents provided.
ree999 collects personal data through the following means:
| Collection Method | Examples |
|---|---|
| Direct submission | Registration form, KYC document upload, support email, deposit / withdrawal request |
| Automated collection | Cookies, server logs, session tracking, device fingerprinting, IP logging |
| Third-party providers | Payment processors (bKash, Nagad, Rocket, Upay), KYC verification services, game content providers |
| Platform activity | Game play records, bet placement, bonus activation, account settings changes |
ree999 uses personal data collected from Players for the following purposes:
To create, maintain, and operate your ree999 account; to verify your identity at registration and at the KYC stage; to authenticate your login sessions; and to apply your account preferences and responsible gaming settings.
To process deposits and withdrawals in BDT via bKash, Nagad, Rocket, Upay, and supported banks; to make casino games, sports betting markets, and live dealer tables available to you; to apply bonus offers and promotional credits to your account; and to record wager and win/loss outcomes accurately.
To detect and prevent fraudulent activity, money laundering, account sharing, bonus abuse, and other prohibited conduct as described in the ree999 Terms & Conditions; to investigate suspicious transactions; and to protect the integrity of the ree999 platform and its players.
To comply with applicable anti-money laundering (AML) obligations, to respond to lawful requests from authorities, and to maintain records as required for our operational and legal obligations.
To respond to your support enquiries, account queries, and complaints; to track the history of your interactions with our support team; and to improve our support processes.
To analyse aggregated usage patterns, identify platform performance issues, and improve the overall user experience on the ree999 platform. Where used for improvement purposes, data is aggregated and de-identified wherever possible.
Where you have consented to receive marketing communications from ree999, we may use your email address or mobile number to send you information about promotions, bonuses, new games, and platform updates. You may withdraw marketing consent at any time by contacting [email protected] or using the unsubscribe option in any marketing email.
Note: ree999 does not use your personal data for profiling or automated decision-making that produces legal or similarly significant effects on you without human review. Responsible gaming limit suggestions are generated based on your activity patterns but are always reviewed and applied voluntarily by you.
ree999 processes your personal data on the following legal bases:
7.1 ree999 does not sell your personal data to third parties for their own marketing or commercial purposes. We share personal data only in the following limited circumstances:
To process deposits and withdrawals, ree999 shares relevant transaction data with payment service providers including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank. These providers receive only the minimum data necessary to complete the transaction and are bound by their own data protection obligations.
ree999 works with third-party identity verification providers to conduct KYC checks on Players. Your identity documents and personal details are shared with these providers solely for verification purposes. KYC providers are contractually obligated to handle your data securely and to use it only for the verification services they provide to ree999.
Game studios and suppliers (such as Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Microgaming, Play'n GO, and Spribe) may receive limited data — such as a pseudonymous Player identifier and session token — to facilitate game delivery. These providers do not receive your full name, contact details, or payment information.
ree999 may disclose personal data to law enforcement authorities, regulators, or other public bodies where required to do so by law, court order, or in connection with any legal proceeding or investigation.
In the event of a merger, acquisition, restructuring, or sale of assets, Player data may be transferred to the successor entity as part of that transaction. Where such a transfer occurs, ree999 will take reasonable steps to notify affected Players and to ensure that the successor entity honours the terms of this Privacy Policy.
8.1 ree999 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, and in accordance with our legal and operational obligations. The following general retention guidelines apply:
| Data Category | Retention Period |
|---|---|
| Account registration data | Duration of account + 5 years after closure |
| KYC / identity verification documents | Duration of account + 5 years after closure |
| Financial transaction records | Duration of account + 7 years after last transaction |
| Gameplay and betting history | Duration of account + 3 years after closure |
| Customer support correspondence | 3 years from date of last interaction |
| Technical / server logs | 12 months from collection |
| Marketing consent records | Until consent is withdrawn + 1 year |
8.2 Where data is no longer required, ree999 will securely delete or anonymise it. Anonymised and aggregated data that cannot identify any individual may be retained indefinitely for statistical and platform improvement purposes.
9.1 ree999 implements a range of technical and organisational security measures designed to protect Player data from unauthorised access, disclosure, alteration, or destruction. These measures include:
9.2 While ree999 takes data security seriously and employs industry-standard protections, no platform can guarantee absolute security. You are responsible for maintaining the security of your account credentials and for notifying ree999 immediately at [email protected] if you believe your account has been compromised.
Security Tip: Never share your ree999 username or password with anyone, including persons claiming to be ree999 support staff. ree999 support will never ask for your password. If you receive such a request, treat it as fraudulent and report it to [email protected] immediately.
10.1 ree999 uses cookies and similar tracking technologies to operate the platform, analyse user behaviour, and improve the Player experience. A cookie is a small text file stored on your device when you visit a website.
10.3 You may control cookie preferences through your browser settings. Please note that disabling strictly necessary cookies may prevent certain platform features from functioning correctly. Disabling analytical or marketing cookies will not affect your ability to play games or manage your account.
11.1 As a Player on the ree999 platform, you have the following rights in relation to your personal data. To exercise any of these rights, please contact [email protected] with the subject line "Privacy / Data Request".
Please note: Exercising your data rights will not result in any penalty to your account standing or affect your ability to use the ree999 platform, except where the requested action (e.g., account deletion) necessarily requires account closure.
12.1 ree999 is strictly an 18+ platform. We do not knowingly collect personal data from persons under 18 years of age. Age declaration is required at registration, and KYC age verification is mandatory before the first withdrawal is processed.
12.2 If ree999 becomes aware that personal data has been collected from a person under the age of 18, the associated account will be immediately suspended, all funds will be reviewed in accordance with our Terms & Conditions, and the minor's data will be securely deleted as promptly as reasonably practicable.
12.3 Parents or guardians who believe that a minor has registered an account on the ree999 platform should contact [email protected] immediately. ree999 will treat all such reports as high-priority matters.
13.1 To deliver its Services, ree999 may need to transfer certain personal data to third-party service providers — such as game studios or KYC verification platforms — that are located outside Bangladesh. Where such transfers occur, ree999 takes reasonable steps to ensure that adequate safeguards are in place to protect your data, consistent with the standards described in this Privacy Policy.
13.2 By registering an account with ree999 and accepting this Privacy Policy, you acknowledge that your data may be processed outside Bangladesh as described in this section, and you consent to such transfers being made on the basis of appropriate safeguards.
14.1 ree999 reserves the right to update or amend this Privacy Policy at any time. The most current version will always be published on this page at ree999.net/privacy-policy, identified by the effective date shown at the top of the document.
14.2 Where changes are material — for example, a change to the categories of data collected, a new sharing arrangement with a third party, or a change to retention periods — ree999 will endeavour to notify registered Players via the email address associated with their account prior to the change taking effect.
14.3 Continued use of the ree999 platform following publication of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree to the updated Policy, you should cease using the platform and close your account in accordance with the procedure described in the ree999 Terms & Conditions.
If you have any questions, concerns, or requests relating to this Privacy Policy or to the personal data ree999 holds about you, please contact us using the details below. All correspondence should be in English.
Related Policies: This Privacy Policy should be read alongside the ree999 Terms & Conditions and Responsible Gaming policy, both of which are incorporated by reference and available on this site.
Six core principles that guide every data decision we make on the ree999 platform
All data exchanged between your device and the ree999 platform is encrypted using SSL/TLS protocols. Whether you are depositing via bKash, completing KYC, or browsing the casino lobby, your connection is fully secured at all times.
ree999 enforces identity and age verification on every account before the first withdrawal is processed. This protects both the integrity of the platform and ensures compliance with our strict 18+ policy. No underage access is tolerated.
ree999 never sells your personal data to advertisers, data brokers, or any other third party for commercial purposes. Data is shared only with payment partners, KYC providers, and game suppliers — and only to the minimum extent required to deliver Services.
ree999 collects only the personal data that is genuinely necessary to operate the platform, verify your identity, process payments, and provide customer support. We do not collect data speculatively or beyond what our stated purposes require.
Every ree999 Player has the right to access, correct, restrict, or request deletion of their personal data. We are committed to responding to all data rights requests within 30 days and to making the exercise of those rights as straightforward as possible.
ree999 retains personal data only for as long as necessary to meet legal, contractual, and operational requirements. Once a retention period expires, data is securely deleted or anonymised. We do not hold Player data indefinitely without justification.
Now that you know how we handle your data, discover our full game range, check our FAQ, or visit our Responsible Gaming page. For players aged 18 and above only.